Laser Welders Support

Freeform Fabrication provides technical assistance to customers through our Customer Support Help Desk. Fully trained and experienced service technicians are ready to respond quickly to your service requests.

Help Desk Hours

  • Monday – Friday: 8:30 AM – 5:00 PM GMT (excluding UK national holidays)

Before contacting us: Please complete the Fault Report form at the bottom of this page so our team has all your machine details ready. Once submitted, you can also reach us directly at +44 (0)1438 900190. We will get back to you as quickly as possible!

Alternatively, please complete the form at the foot of this page.

DaDo 2.0 compact laser welder
Elettrolaser MS-35 desktop laser welder

Need expert advice? Our goldsmiths are happy to help with settings fortricky jobs. Use the form below to upload photos of your project and we’ll suggest parameters for your welder model and metal. Don’t hesitate to ask!

Video Support

Laser Welders Support Enquiries