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Freeform Fabrication provides technical assistance to customers through our Customer Support Help Desk. Fully trained and experienced service technicians are ready to respond quickly to your service requests.


The Customer Support Help Desk operates Monday to Friday from:

8:30 AM - 5:00 PM (excluding national holidays) 


Please contact us on +44 1438900190 or e-mail:


Before you contact us, please check the Instructional videos:

Unboxing and setup

3D Scanning Gemstones- NEW Software V2.08c

Scanning ring impression pots

How to compare parts with their CAD

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