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Freeform Fabrication provides technical assistance to customers through our Customer Support Help Desk. Fully trained and experienced service technicians are ready to respond quickly to your service requests.


The Customer Support Help Desk operates Monday to Friday from:

8:30 AM - 5:00 PM (excluding national holidays) 


We kindly ask that you check the Frequently Asked Questions for your product then complete the fault report at the bottom of this page before contacting us. 


Please be assured that we will contact you ASAP!


After filling out the fault report you may contact us on +44 1438900190

Before you contact us please take a look at the most commonly asked questions and answers below:

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Follow this short step-by-step guide to save pre-sets on your laser welder.

Contact Support

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